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Citrix workspace configuration manager could not find the file |
Citrix workspace configuration manager could not find the file
Users Prompted to Download, Run, Open ".ica" File Instead of Launching Connection
We're looking after a client who uses the Citrix Xenapp web plugin to connect to RDP servers in a different country, which in turn are supported by a different company. Recently users, one by one, have started having issues connecting.
The RDP session makes the connection but will lock up approx. The Citrix client then crashes out with the following message:. We have confirmed when this happen the connection in Connection Manager is trying to reconnect and is sending frames to the destination but does not receive any. The above message suggests the. All desktops are Windows 7 x64 and are using XenApp web plugin version Other non Microsoft updates have occured i.
Resetting browser settings etc Issue occurs in both IE and Chrome. Issue occuring on both domain and local accounts on affected desktops. We have no information on what, if any, changes have occured on the servers, which are R2. We did consider the recent RDP patch Microsoft rolled out might be causing the issue but if so it should have stopped the connection straight away. What makes this very difficult is Citrix kindly deleted all of their "out of date" troubleshooting and knowledgebase articles to push everyone into using their newer solutions.
Thank you for your suggestions. However since making the OP we have tried all the above with the exception of changing the download location of the ica file.
There doesn't seem to be any available options in the software to make such a change? In addition we have tried using Citrix Receiver, including latest version 4. At this point all the tests carried out so far suggest the destination servers are causing this problem. The only technical update we have had from the team that supports them is that Citrix Receiver work at their end.
Whether they are on the same network etc This topic has been locked by an administrator and is no longer open for commenting. To continue this discussion, please ask a new question. I'm going to be pulling some new wire soon through some dirty drop ceilings, and without fail, at some point I always get a piece of something in my eye at some point during the job.
I'd like to avoid that this time. I have struggled to find safety glasses We have a predominantly on-prem AD environment. Whilst we will be moving to M that will be in a while. I recall many years ago the MC February, the short month, the unpredictable month where mother nature loves to throw everything into the blender.
If a recruiter sent you a text message after calling you, would you consider it unprofessional? Would you prefer an email or text message in Your daily dose of tech news, in brief. Welcome to the Snap! You need to hear this. HeadCrab Botnet En Online Events. Login Join. After checking each of the affected desktops in turn when the issue occurs: - It is not Windows Updates. Issue occurs in both IE and Chrome - It is not account specific.
Does anyone have any recommendations on what else we can try to resolve this issue? Spice 4 Reply 2. Lee, I'll do my best - maybe something will spur a solution Is the file the error message is referencing actually missing? Maybe download the Launch. I saw a suggestion here Opens a new window Opens a new window that says to use Internet Explorer 7 or greater, but unfortunately none of the articles listed in the post exist anymore.
Let me know if any of those help. Good luck! OP lee Read these next Safety Glasses with Glasses Networking I'm going to be pulling some new wire soon through some dirty drop ceilings, and without fail, at some point I always get a piece of something in my eye at some point during the job.
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